Privacy notice

Pikcells Ltd is the data controller for pages starting with www.pikcells.com. Where these pages link out to services provided by other sites their own privacy policies will apply. These are managed separately by each service provider.

A data controller determines how and why personal data is processed. For more information, read the Pikcells’s entry in the Data Protection Public Register.

What data we collect

The personal data we collect from you includes:

  • questions, queries or feedback you leave, including your email address if you contact Pikcells Ltd
  • your email address and subscription preferences when you sign up to our newsletter
  • how you use our newsletter emails - for example whether you open them and which links you click on
  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

We use Google Analytics software to collect information about how you use pikcells.com

Google Analytics stores information about:

  • the pages you visit on pikcells.com
  • how long you spend on each pikcells.com page
  • how you got to the site
  • what you click on while you’re visiting the site
  • We do not collect or store your personal information through Google Analytics (for example your name or address) so this information cannot be used to identify who you are.

Why we need your data

We collect information through Google Analytics to monitor how you use the site. We do this to help:

  • make sure the site is meeting the needs of its users
  • make improvements, for example improving the navigation and content placement

We also collect data in order to:

  • gather feedback to improve our services, for example our email newsletters
  • respond to any feedback you send us, if you’ve asked us to
  • send email newsletters to users who request them
  • monitor use of the site to identify security threats

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of pikcells.com

What we do with your data

The data we collect is primarily used for communicating with our clients and users who have activly requested our communication. It may also be shared with our technology suppliers, for example our hosting provider.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document
  • the law requires us to
  • We will keep your email data until you unsubscribe. We will delete access log data after 30 days.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.

All website data is stored in the European Economic Area (EEA). Our newletter service Mailchimp is located in the United States but is fully complient with EU laws regarding data protection and is certified to the Privacy Shield framework. Google Analytics data may be transferred outside the EEA, but this cannot be used to personally identify you.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Privacy Team.

Links to other websites

Pikcells.com contains links to other websites.

This privacy policy only applies to pikcells.com, and does not cover other services or sites that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to pikcells.com from another website

If you come to pikcells.com from another website, we may receive information from the other website. We may use this data to better understand which articles we write for these sites are better recieved. You should read the privacy policy of the website you came from to find out more about this.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, Pikcells Ltd will take reasonable steps to let you know.

Contact us or make a complaint

Contact Pikcells Ltd if you:

  • have a question about anything in this privacy notice
  • think that your personal data has been misused or mishandled

hello@pikcells.com

You can also contact our Data Protection Officer (DPO):

Stephen Mooney Data Protection Officer
Pikcells Ltd
70 Plover Road
Lindley
Huddersfield
HD3 3HR

You can also make a complaint to the Information Commissioner, who is an independent regulator.

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Find out about call charges
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Last updated 24 April 2019